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How can we help you?

A comprehensive resource answering common questions about platform requirements, user management, integrations, billing, security, and troubleshooting to help users quickly find solutions without contacting support.

Frequently Asked Questions

A comprehensive guide walking admins through inviting team members via single or bulk methods, managing user roles, and helping users activate their accounts with step-by-step troubleshooting.

Getting Started

A detailed walkthrough teaching users how to navigate the Agent Calls interface, use advanced filters to find specific calls, and analyze performance metrics across four key tabs (Summary, Lead Info, Sales Pitch, and Transcript).

Call Management

A complete guide for creating teams, assigning team leaders, building organizational hierarchies, and managing team members through both individual assignments and bulk CSV uploads.

Teams & Hierarchy

Transform your coaching process with intelligent call discovery and structured reviews that drive measurable performance improvements.

Manage Reviews

Alex Petrovic

Master the Manage Reviews feature - your intelligent call coaching assistant that transforms how you evaluate team performance. This video walks you through using the AI Call Finder to instantly surface your best and worst calls with natural language prompts, building your review queue efficiently, and conducting structured reviews that drive real improvement. Learn how to leverage AI-powered suggestions, track review metrics, and create actionable feedback that helps your agents close more deals. Perfect for managers who want to spend less time searching for calls and more time developing their team.

Manage Reviews Video

Manage Reviews in AnalyzeMyCalls